Adjusters International Testimonials

I cannot imagine having to go through our house fire recovery without the guidance and expertise provided by Doug Garland, Steven Vanuga, and Adjusters International. Initially, Steve patiently listened to my expressed frustration, calming my initial panic. Above all, I highly recommend Doug Garland for his tenacious effort. I definitely recommend Adjusters International and especially Doug Garland for reliable, exemplary service. Thank You!

November 18th, 2017 was when our home burned and we lost everything that we owned. Adjusters International truly became our voice to the insurance company and as our advocate, they fought for every item until the recovery process was complete. I am quite sure that without the help of Adjusters International, we would still be in the process of rebuilding our home and our lives. Because of their extraordinary efforts, my wife and I were back into a new home on the site of our previous home 10 months after the date of our loss.

If we hadn't hired Globe Midwest™ we would have walked away from hundreds of thousands of dollars by relying on the insurance company's people. Your lead adjuster more than doubled the original offer.

“The hail storm damaged every single one of our 54 buildings and we were faced with the daunting tasking of evaluating what we needed in order to properly repair our buildings. We obviously did not know what we needed because we are not contractors or experts at repairing buildings. The insurance company came in, acting as if they were on our side, and offered to estimate the loss for us. Looking back, we should have seen an immediate red flag. We, after much delay, found out the hard way that letting the insurance company estimate our loss was not a good idea…After we found ourselves hung out to dry by the insurance company we did not know where to run…I consider every unit owner in the complex lucky that we made the smart decision to hire The Greenspan Co. / Adjusters International to stop the insurance company from continuing on the same path. It was clear, immediately after retaining your services, you were on the job. You took control of the adjustment process and told the insurance company what we were entitled to receive. You were unwavering in your approach and negotiation.”

They were extremely easy to work with, and obviously experts at what they do. It was a night and day difference how they interpreted our insurance contracts and negotiated our settlement. There’s no way I’d go through a fire insurance claim without somebody of their caliber — it would be like going to court without a lawyer.

“Your help not only brought in the maximum dollar settlement but also allowed me to stay focused on maintaining and rebuilding our business.”

“The adjustment of our major hail storm claim would have been much more challenging without the dedicated involvement of Adjusters International/Matrix Business Consulting. You proved to me the importance of “showing the other side the damage,” and the value of your knowledge and expertise. The settlement that Adjusters International/Matrix Business Consulting helped us to realize was certainly more favorable than what we expected. I appreciate that we were able to focus on our core business while we let your team handle the tedious details of our claim.”

"I know without you, I could not have gotten a settlement with U.S.F.&G. to recover almost all the losses. I think also your cost were reasonable for the job you performed."