Corporate Teams — AdjusterPro® https://adjusterpro.com/category/corporate-teams/ Insurance Claims Adjuster: Licensing, Training, and Professional Services to Advance Your Career Wed, 06 Mar 2024 19:54:22 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.3 AdjusterPro Launches Florida Certified Adjuster Course in Spanish https://adjusterpro.com/adjusterpro-launches-florida-certified-adjuster-course-in-spanish/ Wed, 06 Mar 2024 19:45:18 +0000 https://adjusterpro.com/?p=17639 Our course catalog continues to grow! We are thrilled to announce the launch of our Florida 6-20 Certified Adjuster Course in Spanish. The...

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Our course catalog continues to grow!

We are thrilled to announce the launch of our Florida 6-20 Certified Adjuster Course in Spanish. The original course has helped thousands of people obtain their Florida insurance claims adjuster license over the past 15 years.

Like the English version, the course will include the Florida adjuster exam so students won’t need to purchase any additional courses or exams. Simply complete the pre-licensing training and pass the included exam and you’re ready to apply for your Florida insurance adjuster license.

The Florida Certified Adjuster course also works for those who live in a non-licensing state and want to get a Designated Home State (DHS) license.

Bi-lingual insurance adjusters play an increasingly important role in the insurance industry. We’re excited to offer a course that will help increase the number of claims adjusters ready and willing to help a large group of policyholders.

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Navigating the PLRB Conference https://adjusterpro.com/navigating-the-plrb-conference/ Tue, 09 Jan 2024 19:46:24 +0000 https://adjusterpro.com/?p=17289 You’ve decided to attend the PLRB Claims Conference & Insurance Services Expo? An excellent choice! It’s certainly one of our favorites. But let’s...

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You’ve decided to attend the PLRB Claims Conference & Insurance Services Expo? An excellent choice! It’s certainly one of our favorites. But let’s be real. The idea of navigating this colossal conference for the first time, especially if you are on your own, can be a tad overwhelming. Fret not, newbies! We’ve got you covered with some seasoned advice to ensure you make the most out of your PLRB experience.

Sunday Afternoon Orientation: Your Welcome Mat to the PLRB Hustle

Picture this: You walk into the conference venue and feel like you just stepped into a huge, bustling city…but you don’t have a map. That’s where the Sunday afternoon orientation comes in clutch for first-timers. Going to the orientation is like getting handed the insider’s guide to PLRB city. They spill the beans on everything from must-attend sessions to the best coffee spots (essential intel).

It can be tempting to skip the orientation and go straight to the action, but resist the urge! This pre-game huddle will help you plan, navigate, and execute your goals for the show. BONUS: you’ll be able to meet and network with other newbies, and maybe even find yourself a solid conference wingman!

Interactive Sessions: More Than Just a Front-Row Seat

Sure, you could attend sessions and play it safe in the back row, but why settle for a spectator seat when you can dive into the action? Interactive sessions are your backstage pass to everything PLRB has to offer. Think of them as engaging workshops where you can throw your thoughts into the mix, ask burning questions, and, most importantly, learn by doing.

Don’t worry about looking like a fish out of water or let yourself get caught up in imposter syndrome. These sessions are designed for participation, not perfection. It’s the ideal space to connect with fellow attendees, share your unique perspective, and maybe even discover that you’re not the only one with a burning curiosity about how to get a Certified Adjuster Designation or why you would want one.

Belfor Party: Where Networking Meets a Good Time

One of the most talked about parts of the PLRB Conference is the Belfor Party. You might be wondering, “What’s the deal with this Belfor Party?” Well, let us tell you, it’s not just any soirée. It’s the ultimate networking extravaganza with a side of laughs. Imagine a room filled with professionals who’ve mastered the art of blending business and entertainment. The Belfor party is where connections are made over anecdotes, meeting mutuals, and perhaps a few cocktails. The kind of party where you share a chuckle before swapping business cards.

PRO TIP: Attendees tend to loosen up a bit here, so it’s the perfect opportunity to strike up conversations with folks you might not encounter in a formal setting. Scan the conference attendee list and see who you’d like to meet. Laughter is the universal language of breaking the ice, and the Belfor party is the perfect place to make it happen.


In a nutshell, your first PLRB conference might feel like stepping into a whirlwind of information and faces. But fear not! Embrace the Sunday orientation, dive headfirst into interactive sessions, and let loose at the Belfor party. The PLRB universe is vast, but armed with these tips, you’re sure to conquer it like a pro. We hope to see you there!

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AdjusterPro Unveils Channel Strategy to Enhance Client Experience https://adjusterpro.com/adjusterpro-unveils-channel-strategy-to-enhance-client-experience/ Thu, 07 Sep 2023 15:54:59 +0000 https://adjusterpro.com/?p=16768 Phoenix, AZ – September 7, 2023, AdjusterPro, the industry’s leading provider of insurance adjuster Pre-Licensing, Exam Prep, and Continuing Education (CE), is restructuring...

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Phoenix, AZ – September 7, 2023, AdjusterPro, the industry’s leading provider of insurance adjuster Pre-Licensing, Exam Prep, and Continuing Education (CE), is restructuring sales and marketing efforts to create deeper and more effective strategies for the diverse client base and changing landscape of the insurance industry.  

Melissa Brittain, CEO of AdjusterPro, said, “We look forward to enhancing our relationships with carriers, IA firms, and industry associations to continue to address the unique needs of each group and provide them with customized and personalized client experiences.”  

The company unveiled a three-pronged approach to reaching and managing its diverse client base, focusing on a structured path that includes Enterprise, Affiliate, and Direct sales channels. Sales and marketing efforts are reorganized to address opportunities in various channels. AdjusterPro’s COO, Lyndi Wright, has been tapped to lead this effort. “While our delivery method for the individual claims adjuster remains the same, this alignment will allow for deeper relationships and more insights for our clients in each highly differentiated channel,” says Wright. 

“This change also positions us well to continue our mission to serve other areas of insurance, including AdjusterPro’s sister company, All-Lines Training,” says Brittain. All-Lines Training extends the company’s well-established training and certification platform to insurance producers and independent agents. 

For more information about AdjusterPro and its educational solutions for claims adjusters, visit adjusterpro.com. For more information about All-Lines Training and its producer-facing education platform, visit alllinestraining.com.  


About AdjusterPro & All-Lines Training

AdjusterPro® is the nation’s leading online training and licensing provider for prospective and current claims adjusters. AdjusterPro offers Pre-licensing, Exam Prep, Continuing Education (CE), and Xactimate courses; all delivered virtually through its online classroom.

All-Lines Training by AdjusterPro is our line of courses dedicated to producer/agent training. All-Lines Training fills the need for efficient and effective online producer licensing and CE from our same trusted enterprise-level platform. Learn more about our resources for your team at https://adjusterpro.com/ and https://alllinestraining.com/.

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Our Certified Adjuster Designation https://adjusterpro.com/our-certified-adjuster-designation-is-expanding/ Fri, 24 Mar 2023 16:42:59 +0000 https://adjusterpro.com/?p=16007 Our Certified Adjuster Designation, offered by AdjusterPro & All-Lines Training, is approved as an exam exemption in Arizona. Our Designation consists of a...

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Our Certified Adjuster Designation, offered by AdjusterPro & All-Lines Training, is approved as an exam exemption in Arizona.

Our Designation consists of a 100% online, 40-hour course with a 100-question, proctored exam at the end. The designation course and process comply with the requirements for state-specific adjuster licensing. While the designation is new for Arizona, we’ve licensed thousands of adjusters with this exam exemption since it was first offered in Florida in 2008, per Florida Statute 626.221 (j).

What is The Certified Adjuster Designation?

The Certified Adjuster Designation (CA) is a highly sought-after insurance industry certification that offers exam exemptions to Arizona and Florida state adjuster exams. Choosing to get licensed through our certification allows prospective adjusters to complete their requirements and take an exam online, skipping the step of scheduling and taking a test in person through an outside vendor.

This process also significantly speeds up the process for individuals seeking licensure and includes membership in the Association of Certified Adjusters.

Course and Compliance Information

  • 100% online; including exam
  • Offers AZ & FL adjuster exam exemptions, eliminating the need for a live state exam.
  • Priced at $299
    • includes unlimited exam attempts
    • corporate pricing discounts are available
  • Includes membership to the Association of Certified Adjusters
  • Once you complete your Certified Adjuster training and exam, you are granted membership into the Association of Certified Adjusters and can apply for your Arizona adjuster license. To keep your adjuster license in good standing, you must maintain and renew your association membership.
  • To renew your membership in the Association of Certified Adjusters, you must complete 24 hours of continuing education every two years and submit an application to us for renewal.
    • CE hours completed for another state, such as those needed for a reciprocal license, can count towards your Certified Adjuster requirements.
  • To apply, Arizona applicants complete a paper application and include their Designation Certificate of Completion.

Additional states are considering this type of legislation as a way to simplify and speed up the licensing process. We’re monitoring these developments and looking forward to the opportunity to add more states to our Certified Adjuster Designation list.

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AdjusterPro & All-Lines Training Are Giving Back https://adjusterpro.com/adjusterpro-all-lines-training-are-giving-back/ Fri, 09 Dec 2022 17:15:22 +0000 https://adjusterpro.com/?p=15630 AdjusterPro and All-Lines Training made a donation to Feeding America as part of their Thanksgiving Giving Campaign. Feeding America is the largest charity...

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AdjusterPro and All-Lines Training made a donation to Feeding America as part of their Thanksgiving Giving Campaign.

Feeding America is the largest charity working to end hunger in the United States. They partner with food banks, food pantries, and local food programs to bring food to people facing hunger. The donation was made through the St. Mary’s Food Bank in Phoenix, Arizona which serves to alleviate hunger through the gathering and distribution of food while encouraging self-sufficiency, collaboration, advocacy, and education.

“As we continue to recover from a tumultuous few years and face increased prices on almost everything, assistance from food banks is more important than ever during this holiday season,” says Melissa Brittain, CEO. “We’re grateful for the opportunity to give back and help Feeding America further their goal of ending hunger in the U.S.” 

The 2022 campaign was launched via email with $2,500 donated to a local food bank on behalf of AdjusterPro & All-Lines Training’s customers, corporate clients, and valued partners. The total donation will provide more than 17,000 meals to individuals throughout the region.  

About COR Enterprises, LLC.

AdjusterPro and All-Lines Training, under the entity COR Enterprises, LLC, are education companies specializing in online courses and training for the insurance industry. AdjusterPro offers pre-licensing, exam prep, continuing education, and Xactimate courses for individuals in, or entering in, insurance claims work. We also service insurance carriers and industry partners, training teams of adjusters for 8 of the nation’s 10 largest insurers.

All-Lines Training specializes in producer pre-licensing, exam prep, and continuing education. All-Lines Training also provides unmatched customer service and an extensive product catalog within the insurance producer market.

COR Enterprises is headquartered in Tempe, AZ, with a nationally distributed workforce. To learn more about our company, visit https://adjusterpro.com/about/

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AdjusterPro & All-Lines Training to exhibit at Connected Claims USA 2022 https://adjusterpro.com/adjusterpro-all-lines-training-to-exhibit-at-connected-claims-usa-2022/ Tue, 01 Nov 2022 16:12:05 +0000 https://adjusterpro.com/?p=15507 AdjusterPro & All-Lines Training, a nationally recognized online insurance education provider, will be an exhibitor at this year’s Connected Claims USA Conference which will be held...

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AdjusterPro & All-Lines Training, a nationally recognized online insurance education provider, will be an exhibitor at this year’s Connected Claims USA Conference which will be held in Chicago on Nov 2-4. We will be joining 600+ leaders at Reuters Events: Connected Claims USA 2022 to get all the key information needed to adjust to changing customer expectations, capitalize on digital insurance opportunities, and create the competitive edge to be a winning claims organization.

Stop by Booth #707 to see how we can help your organization efficiently manage your Insurance Adjuster and Producer licensing while saving you time and money. Learn about our company-branded classrooms and take a tour of our highly-rated national pre-licensing and CE courses, learner dashboard, and managerial tools and reporting features.

Learn More.

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Best DHS License for Company and/or Staff Adjusters https://adjusterpro.com/best-dhs-license-for-company-and-staff-adjusters/ Wed, 01 Dec 2021 18:34:08 +0000 https://adjusterpro.com/?p=14292 During my work with our insurance carrier clients, I’ve often been asked “Which DHS License is best for my staff adjusters?” or “What...

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During my work with our insurance carrier clients, I’ve often been asked “Which DHS License is best for my staff adjusters?” or “What DHS should my employees get?” It’s an interesting question…and one worth putting some thought into. But before we delve into which DHS is best, we need to start with the most important point about licensing. 

If you (or your employee’s) state licenses adjusters, you need to get that home state license first. No if’s, and’s, or but’s. 

Whether we are talking about an independent adjuster or a staff adjuster, the Designated Home State or ‘DHS’ license was created to provide individuals who are residents of non-licensing states, a means to designate a home state for the purposes of reciprocity and compliance. It should only be used for individuals who do not reside in a licensing state. 

Most states will only grant a reciprocal license to an adjuster who is licensed in their home state, or one who designates a home state and holds that license. If you want more information about DHS licensing and why you need one, check out our article The DHS Adjuster License

In this article, we’re focusing on what DHS license is best for company/staff adjusters. Let’s walk through a few factors that you need to consider when licensing staff adjusters. 

Are your staff adjusters really staff adjusters?

As it usually goes in the insurance regulation world, what seems really simple at first glance gets a bit more complicated in the fine print. 

Most people think of staff adjusters as those who work for an insurance company on a salary, and independent adjusters as those who work as independent contractors for different companies. That is often true, but not always.

Staff adjusters are salaried adjusters who work for insurance companies and adjust claims for policies written only by that same insurance company. For example, if you work as an adjuster for Allstate, handling only Allstate claims for Allstate policyholders, you are a staff adjuster as far as licensing is concerned. 

Now let’s say you work for Gallagher Bassett as a salaried adjuster and you handle Allstate claims AND Gallagher Bassett claims. It would seem like you’re a staff adjuster because you are salaried and working for an insurer, right? Not so fast. The claims you are handling for your employer, in this case Gallagher, are actually for policies written by Allstate. In this situation, as far as licensing goes, you are considered an independent adjuster.

So, going forward, we will refer to “staff adjusters” as those who are salaried employees for a carrier handling claims solely for that carrier’s policies. Everyone else we’ll consider an “independent adjuster”. 

At this point you might be thinking “Who cares? Staff adjusters and independent adjusters all get the same license.” Well, stick with us here because the answer is yes…and no.

Not all licensing states license staff adjusters

Some states that require independent adjusters to be licensed do not require staff adjusters to be licensed. However, every state that licenses staff adjusters also requires independent adjusters to be licensed. 

The question then becomes, if your staff adjuster lives in a state that doesn’t license staff adjusters, but does license independent adjusters, which license should they get? A staff adjuster DHS or an independent resident license?

Unfortunately, there isn’t a single, simple answer here.

As far as the legal authority to handle claims goes, there is no difference between a staff and an independent adjuster license. However, some companies wish to keep a legal distinction, based on that adjuster’s relationship with the company.

Let’s look at some examples of the challenges. Say you live in Alabama which licenses independent adjusters, but not staff adjusters. Legally, a staff adjuster can get the Alabama license as a resident of that state and use Alabama’s reciprocity to get other licenses as well. Or a resident of the non-licensing state of Tennessee could choose Alabama as their independent DHS and use that to apply for other licenses.

However, if this adjuster is technically a staff adjuster, the company’s legal department may not want the adjuster to be licensed as an ‘independent.’ Remember, being an independent adjuster implies certain things about that adjuster’s relationship with the company.

Again, and I know it sounds odd, this will not affect that adjuster’s ability to legally work claims. But it could potentially affect other legal matters surrounding employment.

These are just a few of the complications that can arise when dealing with staff vs. independent licenses. Circumstances can vary by company and regulations definitely vary by state. We’ve worked with a lot of employers and have asked a lot of questions to state departments when it comes to these issues. While we can’t offer legal advice, we would be happy to walk through your situation and offer any information we’ve learned from experience.

Most of these licensing issues revolve around adjusters of all kinds wanting/needing reciprocal licenses in other states. Being able to obtain multiple licenses is vital for independent adjusters, staff adjusters, and the employers of both parties.

Independent adjusters can see where they can get reciprocal licenses in our interactive reciprocity map. If you’re a staff adjuster, far fewer states require you to be licensed. You can see a map of staff adjuster licensing states here.

As you can see, it’s important to determine what kind of adjuster you or your employees are so you don’t waste time or money getting unnecessary licenses.

What factors should I consider in choosing a DHS license?

Once you know what type of adjusters you employ, you will want to recommend a DHS to those who reside in non-licensing states. But which DHS license is best for staff adjusters?

Adjuster license reciprocity has made huge gains over the past 10 years and most licensing states are reciprocal with one another today. But there are some other important factors you should consider when choosing a DHS license for your team. 

  • Pick ONE home state license for everyone: To put it plainly, this just makes it easier for all involved. Say you handle claims across the country, but you have adjusters in 8 different non-licensing states. Picking one state means that your company will get used to the same pre-licensing and CE course material, the same exam, and the same application and renewal process. Picking different states all over the country leads to more confusion and more opportunity for error.
    • If your adjusters handle claims in specific regions, pick a single state for each region. Again, this just helps the process stay consistent across the board. 

  • Choose the most comprehensive license: Even if you don’t think your adjusters will need an All Lines or General license, for reciprocity’s sake, it’s best for them to obtain the license with the most lines of authority. Reciprocal licenses are often granted on the basis of equality. And not every state offers the same license types so an adjuster’s best chance at getting the most reciprocal licenses lies in obtaining the most comprehensive license. Let’s look at a couple of examples.
    • Texas offers a P&C Adjuster license but many other states, like Florida, do not. They only offer a General Lines or All Lines license. Since the P&C covers fewer lines, it is not reciprocal with the more all-encompassing licenses. In this case, a Texas P&C adjuster would be denied a reciprocal Florida license because there is no ‘only P&C’ equivalent in Florida.
    • New York offers 10 (TEN!) types of adjuster licenses. Again, most states do not even come close. The best change for your NY adjuster to get reciprocal licenses is for them to obtain the General Lines license.

  • Proximity to your home state doesn’t matter: Some people pick DHS licenses based on how close that state is to their resident, non-licensing state. While that is an option, it honestly offers NO benefits. Instead, choose the license that is the easiest to get and fits your needs. (More on that below.)

  • Choose a license with great reciprocity: There is a myth that only Texas carries reciprocity with everyone. The truth is, today, most states have the same reciprocity (check out our map for your state’s reciprocity). There are some outliers like New York and California, but for the most part, licensing states in today’s claims industry are mostly reciprocal with one another.
    • FYI: Arizona and Alaska do not recognize DHS licenses from any state. All DHS adjusters must pass their state exams to obtain those licenses.

  • Choose a license with a fingerprint requirement: It may seem nice to skip this requirement upon initial licensing. You might think it’s saving time and money but it can hurt you in the long run. Lack of fingerprinting often results in your adjusters having to get fingerprinted multiple times down the road to obtain their other state licenses. If your DHS license has a fingerprint requirement, your adjusters won’t have to get them done again when applying for reciprocal licenses. 

  • Pick a license with a 24 hour CE requirement: We have a similar situation with CE requirements. While not having a CE requirement might sound like an advantage at first, it leads to future headaches for adjusters with multiple licenses. If your DHS license does not have a CE requirement, but you have 3 other licenses that do, you will have to choose one of those states to be your “DHS license for CE”. It’s not the end of the world, but it adds another layer in the process that you or your employees have to stay on top of. 
    • Same goes for DHS licenses with a 12 hour CE requirement. Your reciprocal licenses will require 24 hours of CE meaning you will have to take 12 hours of CE for your DHS and then an additional 12 hours in another state. Again, it’s not the end of the world, but it complicates matters, especially if you’re dealing with a lot of adjusters.

  • Simplest is best: Some states make you do paper applications, have difficult exams, or require additional documents. Choosing a DHS state where the testing and licensing process is simple and straighforward will make things easier on both the manager and the employee. We recommend looking for a state that offers the following:
    • Pre-licensing and exam are available online, such as our Florida course
    • No additional fees for re-taking the exam
    • Shorter exam 

Have Questions about staff licensing?

Get in touch with our corporate team. We’d be happy to walk through your needs and help you determine which licenses are best for your adjusters.

Contact Us

So…what state has the best DHS license?

(Drum roll please…)

Honestly, there probably aren’t any surprises here. If you do the math on everything we mentioned above, Florida is the state that meets or exceeds all the criteria we’ve discussed.

Florida’s pre-licensing and exam can be done entirely online, without a proctor. They don’t charge for re-taking the exam. Their All-Lines license has great reciprocity and the exam is 50% shorter than some others. Florida meets all the CE and fingerprinting requirements as well. Perhaps most importantly to an employer, Florida is the quickest state in turning around applications.

Texas is another state we recommend although it does have some drawbacks. Texas offers online pre-licensing and exam, but the exam is significantly longer and requires a proctor. The state has made recent commitments to improve their processing time but again, there is just no beating Florida there.


Again, every situation and every employer is a bit different. Your company may have employees with special circumstances or claims with certain needs. There really isn’t a “one size fits all” solution here but, for our money, Florida comes close.

Whether it’s independent adjuster licensing, staff & company licensing, or claims regulations in general, things can get convoluted rather quickly. Our team works with corporate clients of all sizes, on licensing issues of all types, daily. If you have questions or concerns, give us a call. We’d be happy to help.

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AdjusterPro Wins Customer Service Award https://adjusterpro.com/adjusterpro-wins-customer-service-award/ Wed, 03 Nov 2021 21:43:18 +0000 https://adjusterpro.com/?p=14159 AdjusterPro is so honored to be a Helpscout Customer Service Award Winner! A TOP 10 winner, in fact! When our owners, Dan Kerr...

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AdjusterPro is so honored to be a Helpscout Customer Service Award Winner! A TOP 10 winner, in fact!

When our owners, Dan Kerr and Adam Gardiner, started this business, they agreed that providing exceptional customer service needed to be a focus. And it has remained a top priority for our company for over 15 years.

Our customers and students come to AdjusterPro to take courses to become claims adjusters. We understand that. But it was clear from Adam’s early days as an adjuster that information about adjusting as a career, what license you need and how to get it, how to find work, was very hard to find. So the team worked to build a website and blog that helped answer those questions.

But they didn’t stop there.

The owners wanted a support team that could also help students with every aspect of becoming an insurance adjuster. Sure, they help with tech support…but they do and know so much more! And we would be remiss if we didn’t congratulate and thank our support team (our largest department) for all of the dedication and hard work they’ve put into going above and beyond in their roles.

Whether it’s a single student struggling with a module in their course, or one of the largest insurance carriers in the country, our team considers solving their issue the most important thing they need to do. If we get questions we don’t know the answer to, this team will dig and dig until they find it. They strive to treat every customer as we would want to be treated. While nobody is perfect, at Adjusterpro, we do our best to adhere to The Golden Rule in every single interaction we have with our customers.

The award was given by Helpscout, our customer service software provider. When you call us, email us, chat us…it goes through the Helpscout system to our team. For the awards, Helpcout highlighted the Top 25 companies who go above and beyond to deliver exceptional customer experiences. Winners were chosen based on the Help Scout Happiness Score. They collected data from the 12,000+ companies they serve who had over 500+ responded tickets in the last year, and sorted them by the highest scores within each category.

To us, that is frankly, very cool.

Because it means we didn’t win this award for being their best customer, or because we spend money, or because they simply like us. This was based on hard data our customers gave at the end of their interactions with us, which was collected and analyzed in Helpscout’s system.

So a thank you to our customers is in order here, as well. It has been a pleasure to serve you and we appreciate you choosing AdjusterPro for your insurance training needs.

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Working from Home: 5 Keys to Productivity https://adjusterpro.com/working-from-home/ Tue, 17 Mar 2020 22:30:22 +0000 https://adjusterpro.com/?p=10082 As the country struggles with the effects of the Covid-19 Coronavirus outbreak, many companies are sending employees home to work remotely. At AdjusterPro,...

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As the country struggles with the effects of the Covid-19 Coronavirus outbreak, many companies are sending employees home to work remotely. At AdjusterPro, our team has actually been working from home for a long time. And while we are always striving to improve the way we do business, we’ve learned quite a bit over the past 10 years about what works, what doesn’t, and how to get the best out of yourself and your team in a remote environment.

We hope our experience and advice might help some of you who’ve recently made the transition.

#1: Put on Pants

Ok, we know, we know. The ability to work in your pajamas is often seen as one of the best parts of working from home. But it doesn’t do much for your mindset or productivity. Staying relaxed and comfy in your pj’s has a tendency to keep your brain operating on cozy time as well.

One of our keys to successfully working from home is structuring your day similar to how you would if you were going to the office. And getting your day started can be tougher from home. So get up. Get dressed. Have your coffee or tea. And then ‘go to your office’ and start your day.

#2: Set Up a Dedicated Work Space

Much like putting on pants, setting up a dedicated area to work is key to focusing your mind. It doesn’t have to be anything fancy, or even a separate room. But it does need to be a place with adequate space to set up your computer, phone, paperwork, etc. And it does need to be relatively distraction-free.

Your ‘home office’ should also be comfortable but not too comfortable. In other words, we don’t recommend working from your bed or your couch. Sorry.

Whether you have a separate room you can use or just the kitchen table, the priority here is having a dedicated, distraction-free space.

#3: Speaking of Distractions…

I think most AdjusterPro team members would tell you that limiting distractions is probably the hardest yet most important part of working from home. At home, there is always more to do…laundry, grocery store, lawn work, friends calling or stopping by, where did this spot on the wall come from, snack time, and the world’s most wonderful distractions, our kids.

If you have children, chances are they are also home right now. And if working remotely has taught us anything, it’s that your kids will never need you more than when you sit down for a meeting online. (Look at this drawing of my 4-legged potato barfing a rainbow right now!)

This is likely a new situation for all involved and it’s going to take some trial and error. When it comes to the current working from home/no school environment, the best we can recommend is giving your employees, your coworkers, and yourself patience and grace.

Which brings us back around to our standard distractions. There will be enough distractions you can’t control so do your best to control what you can. Don’t turn on Netflix or your favorite podcast while you work. Don’t start a cleaning project during work hours. Don’t open up your favorite websites and apps in the background.

To put it simply, don’t do at home what you wouldn’t do in the office. It might be fun for a while, but it will slowly chip away at your productivity.

#4: Create a Schedule

Create a manageable, realistic schedule and keep to it as much as you can. These are uncharted waters for many people and while it would be fantastic to have 8 – 10 hours of focused work time while you are at home, it probably isn’t realistic for a lot of folks right now. So it’s important to set a schedule that works for you and your family while still maximizing your productivity.

A big part of this, in our experience, is sticking to regular work hours as much as possible but scheduling breaks. Again, this will likely take some trial and error but you may already have a good idea of when you absolutely must be online and ‘at the office.’ So it’s important to prepare to be available during that time. Make sure your kids aren’t going to want lunch right then. Set them up with a movie saved especially for that occasion. You get the idea.

On the flip side, knowing when you can’t focus on work because of another issue, is equally important. If you can schedule a break during these times, you can get those items taken care of without work suffering or receiving inadequate attention.

It doesn’t work 100% of the time and we all understand that unexpected things always pop up, both at work and at home. But creating and trying to stick to a schedule should help you stay in control when possible, and adapt when needed.

#5: Overcommunicate

Learning to communicate when you work from home can be surprisingly challenging. Whether you are a manager or employee, communication in a remote environment is frankly, a lot different.

While every company and manager is different and has it’s/their own preferences, we recommend always erring on the side of overcommunication. Keep track of what you’re doing and when asked about the status of a project or claim, give more information rather than less.

Helpful Systems

If your company has recently sent you home to work, chances are they have systems in place or are working on getting systems set up to help you. Being a virtual company, we use quite a few so I wanted to share some that we find the most important and helpful.

Chat Feature

While the majority of our projects are managed from some robust software, there are times, (a lot of times) where we simply need to virtually ‘grab’ each other for a quick question. These little things are tougher in a remote environment when you can’t pop your head into one another’s offices. Chat apps are great for this purpose. We use Google Hangouts.

Helpful note: to make the most of these, you should only use them for work communication. Keep the gossip and funny memes to a minimum or people will stop checking them and the system will become ineffective.

Online Meetings

Meeting with each other via video is vital not only for our business but for our company’s emotional health as well. Getting together face to face, talking with one another and seeing expressions, problem-solving, laughing together, brainstorming, and yes, even arguing…these don’t happen quite as often or organically when everyone is working from home. So it’s important to establish regular connections via video.

We use a host of apps depending on what we need for any given meeting. Sometimes two of us will hop on Google chat video chat if it’s an impromptu thing. We use GoTo Meetings for formal, scheduled meetings. Zoom Video Conferencing has also worked well for us if we need all hands on deck.

Project Management

We use quite a few different systems to manage all the facets of AdjusterPro. Every program has it’s advantages and disadvantages and while we aren’t here to try and sell you on any of them, what we use has been a frequent question over the past few weeks so we wanted to share the information.

For our day-to-day personal work, we use a few programs that frankly, just help us get things done. Basecamp is great for ideas and discussions. Monday.com is vital for managing people and projects.

Regardless of what program you or your company uses, when you work remotely, the key is to USE IT. It can take some getting used to, but overall it makes working from home run much more smoothly, helps everyone stay accountable, and keeps the communication flowing.


At AdjusterPro, our priority is helping you and/or your team with insurance adjuster licensing and continuing education. But we also understand that there are big issues facing us during this uncertain time and we want to help in whatever way we can. So if you have questions or concerns, please don’t hesitate to reach out to us. We are here to support you.

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3 Benefits of Centralized Licensing https://adjusterpro.com/3-benefits-of-centralized-adjuster-licensing/ https://adjusterpro.com/3-benefits-of-centralized-adjuster-licensing/#respond Tue, 16 Oct 2018 17:01:58 +0000 https://new-site.adjusterpro.com/?p=6089 Recently, many insurance carriers have started to consolidate their national licensing efforts into one central location. In the past, most insurers left licensing...

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Recently, many insurance carriers have started to consolidate their national licensing efforts into one central location. In the past, most insurers left licensing and compliance to their regional offices and local managers, leading to potential duplication of efforts and the use of multiple vendors to fulfill adjuster training needs – creating a compliance headache and soaring costs.

Why Centralized Licensing?

Centralizing licensing allows you to streamline your training & compliance manpower and source your licensing and CE needs from one vendor. Corporate, regional and local managers, plus their teams, have access to one comprehensive online classroom. Whether training a few, or a few thousand adjusters, everything is readily accessible.

Benefit #1: Saves Money

How a project affects the bottom line is always the biggest consideration when evaluating a new process or system. The centralized licensing model saves companies money on multiple fronts. Consolidating a host of licensing departments into one central location or team eliminates needing multiple people in multiple offices overseeing licensing. Pooling all training needs into one spot allows companies to buy courses in bulk, saving money with volume-based discounts and scalable pricing models.

Benefit #2: Ease of Operation

Adjuster licensing can be a compliance nightmare. New hires, state regulations, renewal dates, and CE requirements create headaches for anyone who needs to oversee multiple adjusters. Our classroom offers a host of tools designed to make oversight simple. The user-friendly dashboard allows managers to register students and teams, check individual progress, print completion certificates, and create reports on each phase of the process. And, students and managers can access their online courses and dashboards from anywhere in the nation.  So whether your enterprise is centrally located or spread out, the classroom allows for ease of registration and a unique, controlled experience.

Benefit #3: Customization

No need to worry about losing personalization with a centralized licensing model.  The classroom can be co-branded to look like your own, providing a seamless student experience.  Administrators can add as many online courses as they need, eliminating those that don’t apply, and can include company-specific training and important compliance notifications.

 

Ready to Get Started?

Moving forward is easy. AdjusterPro’s national solution is turn-key and ready for you, regardless of your current licensing setup. Depending on your needs, we can have your team up and running in our classroom in just a couple of hours, or build you a customized co-branded classroom within a few months. If you’re ready to get started or want to learn more, call us at 480-739-6770.

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