Refunds & Cancellations

We believe our curriculum, trainers, and products are the best in the industry. These courses are used by the country’s largest insurance companies and have helped thousands of people in their adjusting careers. With the proper time and dedication to studying, we are confident they will help you too.

If you’re not satisfied with your purchase, you may request a refund through our customer service department. Refund requests must be made within 15 days of your purchase. Refunds will only be issued to the original method of payment.

If you took the Alabama state exam as part of your course, we will refund your purchase price less $75 because the state doesn’t allow us to refund the mandatory $75 exam fee.

You are not eligible for a refund if you have completed a course and/or received your completion certificate or passed your included exams.

If you’re concerned you purchased the wrong course or need help deciding which course to choose, give us a call. We will make sure you’re enrolled in the right course for your state and career path.