Our newest ethics course uses a variety of case studies to illustrate how to apply a Code of Ethics to your job. We’ll cover the adjuster’s ethical responsibilities and look at how to apply integrity and honesty during the claims settlement process.

3 Hours

Major topics in this course include the NFIP, FEMA’s emergency program, community rating system, disaster assistance, coastal barriers, standard flood policy forms and coverages, common policy conditions, rating and grandfathering, and flood insurance legislation.

3 Hours

Don’t Be Fooled explores various types of insurance fraud and the adjuster’s role in identifying and reporting these crimes. We’ll also cover some of the industry’s efforts to fight against fraud.

1 Hour

In this course, we’ll discuss the major components of a residential kitchen: the cabinets and countertops, and their terminology and materials. We’ll also cover how to take measurements when estimating a kitchen.

3 Hours

In this course, we look at residential homes’ foundations and framing structures, and the different materials and styles for framing systems, windows, and doors.

3 Hours

This course looks at the systems that make up the internal structures of a home. We’ll talk about insulation, the HVAC system, and electrical and plumbing systems. We’ll also offer tips about how to estimate damages to these systems.

3 Hours

This course walks you through the different types of residential building roofs, siding, and veneers. We’ll cover materials, styles, install, and repairs so you can properly estimate damages.

4 Hours

This course explains the Code of Ethics that governs the insurance industry and gives tips on how to apply integrity and honesty during the claims settlement process.

3 Hours

This course explores the philosophy of ethics and how it has played into the creation of ethics laws. It also covers unfair insurance practices and the adjuster’s responsibility with regard to ethical standards.

3 Hours

In this course, we’ll look at risks and perils not typically covered, or only partially covered, in common property insurance policies. Examples include inland marine, watercraft, flood, earthquake, and terrorism.

3 Hours

Farm and Crop Insurance: Lettuce Explain provides a thorough overview of both farm and crop coverage. From farm liability to crop revenue coverage, this course plows through all of the basics.

2 Hours

Flood insurance has become one of the most complicated and regulated lines of insurance. This course breaks down the NFIP’s role, standard flood policy forms and coverages, adjusting flood claims, adjusting basics, and negotiations.

2 Hours

This course reviews the terms you could encounter when adjusting medical and workers’ comp claims, including common injuries, diseases, and medical conditions; and the medical tests used to diagnose them.

1 Hour

We’ve partnered with veteran auto adjuster Chris Stanley of IA Path to offer this specialty course on automotive collision insurance claims. It covers the basics of handling a collision claim, including everything from identifying the people involved in the claim, vehicle inspections, estimate writing, and closing the claim.

6 Hours

Insurance Principles Made Easy takes a straightforward approach to covering the fundamental concepts at work in the insurance industry. This is a great course for those who need to review the basics or are just getting started in the industry. 

9 Hours 

We’ve partnered with veteran auto adjuster Chris Stanley of IA Path to offer this specialty course on the basics of handling auto hail damage claims. It covers everything from the claims process, scoping hail damage, repair, estimates, and common mistakes.

4 Hours

This course covers the basics of insurance terms and concepts, as well as the adjuster’s responsibilities in handling claims. We’ll review risk, cause & loss, insurable interest, valuation, liability, fraud, and more.

8 Hours

This course takes a detailed look at some of the more common personal insurance policies, including standard fire, homeowners, dwelling, and auto.

4 Hours

This course will cover the basics of commercial policies, including property, general liability, specialty liability, business owners, auto, and equipment breakdown.

8 Hours

This course gives a thorough overview of marine insurance policies, including key terms, types of coverages, and the many rules and clauses involved in this type of insurance. 

2 Hours 

Risky Business covers the basics of commercial liability and explains the types of coverages and forms involved in this complicated line of insurance. 

2 Hours

This course takes an in-depth look at the many aspects of automobile insurance policies including eligibility, parts of the policy, liability, coverages, and exclusions. 

3 Hours

Successful claim settlement takes more than just knowing the facts. This course addresses the technical aspects of closing a claim, as well as the importance of professionalism, communication, and ethics. 

2 Hours

A Roof, Four Walls, & your Homeowners Policy gives a thorough overview of Homeowner’s insurance, including the many packages and coverages available, forms, eligibility, limits, and exclusions.

3 Hours

Getting Under the Hood reviews the elements adjusters should understand when processing auto claims. Moving past the basic auto course, this class delves into specifics like paint, glass, steering, and electrical systems.

2 Hours

This course provides an introduction to appraising vehicle damage claims, including types of collision damage, adjusting partial and total losses, estimate and appraisal documentation, and settlement options.

2 Hours